Why Businesses Are Outsourcing Restaurant Delivery

Restaurants are among the hardest hit businesses during the pandemic. They needed to adjust quickly to the situation. Many had to close temporarily because of government-imposed lockdowns. When they were allowed to open, they may had to reduce their capacity. They also had to deal with more delivery orders than ever before.

Those with existing delivery personnel could cope better as they already had a system in place to make things work. They simply had to add more people or increase their shifts. On the other had, those that used to rely solely on foot traffic had a tougher time. One solution is outsourcing restaurant delivery.

By having a third-party deal with the deliveries, restaurants were able to focus on their core business which is preparing food in the kitchen and serving in-person diners. They didn’t have to worry about hiring more staff, getting them vehicles, and adjusting to demand fluctuations.