Most people now prefer to book a service through an online system. Each company has its own system to handle the booking task. You can use an offline booking tool but it will have several limitations. It cannot be used to take bookings through the Internet. Even if your software can be connected to the Internet, it may not work properly due to low network bandwidth, low capacity server and fixed office hours. Use an online booking tool to overcome these issues.
This type of tool is designed to serve a wide range of service based industries. Just define your service and provide the required details to get the tool customized for your needs. You can use it for booking appointments, tickets, meetings or other things. It will work 24/7 and does not require you to appoint an employee to monitor the booking activity. Most of the processes are automated so your booking system will keep working 24 hours a day without continuous monitoring from your side.