According to a recent poll, more than 43% of workers are now utilizing instant messaging for business in the workplace. In this age of Covid 19, instant messaging is indispensable for many companies because it is the same as employees who continuously communicate at their desks at the office. What exactly is instant messaging? This is a form of communication through which text messages and voice are sent to multiple users, each of whom holds a phone.
Some companies even allow their clients to use instant messaging to keep tabs on their projects’ progress. With a little help, companies can also send out press releases. However, many of these companies offer an optional service that allows the client to pick the type of messages they would like to receive, and it is up to the client to choose the recipient of their messages.
To use instant messenger, you must be familiar with the different instant messaging services available to you. Some companies have a basic service where you are provided with a toll-free number that you can call whenever you need to talk to someone. Other companies offer other options. These options may include SMS text, phone calls, and email.